Welcome to Your Next Phase of Growth.
Partners in Growth — Aumento Group
Welcome to Your Next Phase of Growth.
Partners in Growth — Aumento Group
Offshore sales teams built for the Australian market.
Six specialised service lines, each built around Australian market conditions and compliance requirements.
Aumento means growth in Italian and Portuguese. It's not just a name — it's a promise we make to every client and every person who works with us.
Anyone can run a call centre. Very few can run one that works in Australia's highly regulated, culturally specific environment.
Every script, every campaign runs through our compliance team before it touches a phone. ACMA, AER, PHI Act — we know Australian regulation and we build it into our DNA.
We're not experimenting. We have established playbooks for energy, health, and solar that have been refined over 12+ years. When you onboard with us, you get a tested machine — not a trial.
High agent turnover kills BPO performance. We've built a culture where people grow and stay. Our average agent tenure is significantly higher than industry average — and it shows in results.
We operate on Australian business hours. Our Melbourne office ensures direct leadership alignment. You'll always have someone available when your business needs them.
We measure everything. Conversion rate, contact rate, compliance rate, CSAT — each tracked daily, reported weekly, improved continuously. Transparency is non-negotiable with us.
We invest in understanding your product as if it's ours. Your success is our metric. We don't disappear after onboarding — we show up in your numbers month after month.
We let results speak first — but here's what the people behind those results have to say.
"Before Aumento, our local sales team was spending half their day chasing cold prospects that went nowhere. Aumento now handles all the front-end prospecting and delivers us warm, pre-qualified leads. Our closers are closing — not cold calling. Revenue's up 34% and my team is actually happy coming to work."
"We run a boutique private health fund and compliance is everything for us. I was nervous about offshore — but Aumento's team knew the PHI Act inside out before they made a single call. Lead quality is exceptional, and the time my staff now saves on admin and follow-up has been a complete game changer."
"My install crews were sitting idle because we couldn't generate enough confirmed appointments. Aumento fixed that within six weeks. The leads are properly qualified — customers already understand the product when we arrive. We've stopped wasting time on tyre-kickers completely."
Deep specialisation in six Australian industry verticals — built over a decade of real-world execution.
Most Australian businesses have real, valid concerns about outsourcing. We've heard every objection — and we've built Aumento specifically to answer them.
Talk to us directlyWe spend time understanding your product, compliance requirements, target demographics, and what good results look like for your business.
Script development, compliance review, CRM integration, and agent training — all within a defined timeframe. We don't cut corners here.
We start with a controlled pilot — smaller volume, constant monitoring, rapid calibration. We iron out every variable before scaling.
Once KPIs are consistently met, we scale. Weekly reporting, monthly business reviews, continuous improvement — your pipeline grows with us.
Operations in India, leadership in Australia. Designed to work seamlessly with Australian businesses.
D-219, Sector 63, Noida, Uttar Pradesh. Our largest site and operational nerve centre — home to 250+ specialists across sales, support and back-office.
Primary OperationsWest Bengal hub opened in 2024. Expanding our talent reach into one of India's strongest English-speaking talent markets.
Growth HubAustralian presence ensuring client alignment, compliance oversight, and true partnership. Your local team, backed by offshore scale.
Client LiaisonA rough comparison for a team of 10 outbound sales specialists — Australian in-house vs. Aumento offshore.
Potential annual saving — without compromising output quality.
Figures are illustrative. Contact us for a tailored analysis.
We've built a place where talented people want to work — and where that energy translates directly into better outcomes for our clients.
"Growth isn't just our name — it's what we deliver for clients and create for our people."
We're always looking for driven people who want to be part of something bigger. Sales. Leadership. Operations. There's a place for you here.
Tell us what you're trying to achieve and we'll tell you honestly whether we're the right partner to help you get there.