Aumento means "growth" in Italian and Portuguese. It's not just a name — it's the promise we make to every client and every person who works with us. Built in India. Wired for Australia.
We started as StarVice — a lean, ambitious outbound sales operation with a clear focus on the Australian market. In 2017, as the team grew and the vision sharpened, we rebranded to Aumento. The name felt right. It means growth in both Italian and Portuguese, and it captured exactly what we were building — for clients and for our people.
From our headquarters in Noida, we built deep expertise in Australian energy sales first — learning the regulators, the retailers, the products, and the customers. We refined playbooks that worked, trained people who stayed, and earned the trust of clients who came back with more work.
In 2020 we expanded into health insurance — a more complex, compliance-heavy vertical that forced us to raise every operational standard we had. We did. And in doing so, we became the go-to partner for Australian health funds looking for offshore sales capability they could actually trust.
In 2024, we opened our Kolkata office, tapping into one of India's strongest English-speaking talent markets, and established our Melbourne liaison office to put Australian-based leadership directly in front of clients. Today we are 400+ specialists across three offices, three industry verticals, and one shared purpose: growth.
Doubled down on the Australian market with a sharper identity and expanded team. Aumento — growth in Italian and Portuguese — became the name and the mission.
Launched our dedicated health insurance vertical, bringing PHI Act compliance expertise to Australian health funds and building a new division from the ground up.
Crossed the 200 headcount milestone as client demand across energy, health, and solar grew. Invested heavily in training infrastructure and QA systems to support scale.
Expanded our Indian footprint to Kolkata and established a Melbourne liaison office to serve clients with Australian-based account management and compliance oversight.
Operating at scale across energy, health insurance and solar — with back office, inbound support, and lead generation rounding out a full-service offering for Australian businesses.
To deliver exceptional offshore sales and support outcomes for Australian businesses — through people who are trained, engaged, and proud of what they do.
To be Australia's most trusted offshore sales partner — the first name that comes to mind when a business wants to scale its revenue without compromising on quality or compliance.
Integrity in every interaction. Relentless pursuit of results. Compliance without compromise. Transparency with clients and teammates. Respect for people at every level.
We build regulation into every script, every process, every hire. It's not a checkbox — it's the foundation.
Activity without outcomes is noise. We hold ourselves to the same KPIs we set for our teams — and we publish them.
We're not a vendor you switch on and off. We invest in your business. Your wins are our wins.
High tenure is a performance metric. When people stay, they get better. When they get better, clients win.
Weekly reports. Honest conversations. We don't hide behind dashboards when things need improving — we fix them.
For clients, for team members, for the business. Aumento means growth — and we pursue it relentlessly.
Our leadership team brings decades of combined experience in BPO operations, Australian market compliance, and sales performance management.
Noida HQ
Overseeing day-to-day operations across all verticals, with a focus on agent performance, QA standards, and delivery consistency across our 400+ team.
Melbourne, VIC
Melbourne-based client relationship management, ensuring Australian businesses have a local point of contact for strategy, reporting, and escalations.
Noida HQ
Dedicated compliance and training leadership responsible for all regulatory frameworks, script approvals, onboarding curricula, and ongoing certification across all verticals.
Whether you're just exploring or ready to move, we'd love to have a conversation about what Aumento could do for your business.
Talk to UsNot plaques on a wall — proof points earned through consistent delivery over 12+ years.
Operating since 2014, rebranded to Aumento in 2017. Over a decade of uninterrupted offshore sales delivery for Australian clients — through market changes, regulatory shifts, and industry evolution.
Physical presence in Noida, Kolkata, and Melbourne. One of the few BPO providers with boots on the ground in Australia, ensuring true client accountability at the local level.
Consistent delivery of 2,000+ energy, 1,200+ health, and 150+ solar sales every month. A combined monthly output that very few offshore teams in our category can match.
Grown from 12 to 400+ specialists. Low attrition, deep product knowledge, and a culture built for growth — which directly benefits the clients we serve.
Across all energy, health, and solar campaigns, our compliance-first approach has maintained a clean record under ACMA, AER, and PHI Act requirements throughout our operation.
Our longest-running client relationship spans over 8 years. We don't win clients and lose them — we build partnerships that grow alongside the businesses we serve.